Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
9.0
Location
8.3
Service
6.0
Dining
8.0
Guest reviews
8.0/10
based on 5 reviews
4.5/5
based on 4488 reviews
9.0
9.0/10 based on 2200 reviews
#2 of 38 hotels in Playa Blanca based on Tripadvisor
Thomas
United Kingdom,
March
2024
7.0/10
The hotel is beautifully located on the promenade overlooking Fuerteventura, offering relaxing surroundings among palms. The rooms are kept in immaculate condition and very clean, with excellent air-con. The service, from cleaners to management, lacks training in customer service. The dining experience offers excellent quality but lacks variety. Facilities are adequate, but service could be improved.
Rooms
9.0
The rooms are in immaculate condition, very clean, and have excellent air-con.
Service
5.0
The service lacks customer service training.
Location
8.0
The hotel is beautifully located on the promenade overlooking Fuerteventura, offering relaxing surroundings among palms.
Dining
7.0
The dining offers excellent quality but lacks variety.
Facilities
6.0
Basic facilities available.
James
United Kingdom,
July
2023
8.4/10
My stay at the hotel was truly enjoyable. The rooms were spacious, modern, and kept immaculately clean by the housekeeping team. The view of the lighthouse added a unique touch to the room, making it a cozy retreat. The service, although in need of some customer service training, was prompt and accommodating, covering various needs from car hire to laundry services. The location was perfect for a relaxing getaway, set among palm trees in a beautiful seafront area. The dining experience offered excellent quality dishes, although the choices were a bit limited. The facilities were top-notch, providing everything needed for a comfortable stay.
Rooms
9.0
The rooms with massive 7ft beds were in immaculate condition and kept very well by housekeeping, offering a view of the lighthouse.
Service
7.0
The staff, from cleaners to management, were attentive and accommodating despite needing some training in customer service.
Location
9.0
The hotel's position on the seafront in a quiet, residential area among palms was ideal for a peaceful escape, not far from Playa Blanca beach.
Dining
8.0
The dining experience provided excellent quality dishes, but the options were somewhat simple.
Facilities
9.0
The hotel boasts a range of facilities that cater to guests' needs, ensuring a convenient and enjoyable stay.
Steve
United Kingdom,
May
2023
8.2/10
This hotel really surprised me with its giant, super comfy 7ft beds in the rooms and the lovely walk-in shower. The rooms also come with a free safe, which is a nice touch. However, there seems to be room for improvement in customer service throughout the hotel.
Rooms
9.0
The enormous comfy bed was a dream to sleep in and the walk-in shower added a touch of luxury.
Service
6.0
The staff, from the reception desk to the waiters, may benefit from more training in customer service.
Location
8.0
The hotel is nestled in a quiet, residential area among beautiful gardens, offering a peaceful stay. However, avoid taking the Tui bus from the airport to Flamingo beach.
Dining
9.0
The dining experience was top-notch with excellent quality dishes, but I wish there was an egg station for more variety.
Facilities
9.0
The facilities were great, offering a range of services like car hire, dry cleaning, laundry, and airport shuttle.